Periodontal care | Urbana, IL | West Main Dental | 217-607-1292

Keep your smile bright and healthy

Routine visits to West Main Dental will ensure the health of your teeth and the radiance of your smile.

 

Contact us today

Address

125 W. Main St.
Urbana,  IL   61801

Email

Phone

217-607-1292

Fax

217-607-1736

Business Hours

  • Monday to Thursday: 8:00am to 5:00pm
  • Friday: 8:00am to 2:00pm

We accept

  • Visa
  • Master Card
  • Discover
  • Care Credit
 

Professional Associations: Academy of General Dentistry

Better Business Bureau American Dental Association

Year Established: 2011

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Please fill out this short form and we will get back to you as soon as possible with a reply. Thank you.

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Financial Policy:

Payment is required at time of service. We accept Cash, Check, Visa, MasterCard, Discover, and CareCredit.

Outside financing is available; please ask for details if interested.

We accept pre-payment for all dental treatment.

A $25 fee will apply to all returned checks.

Patients who carry dental insurance understand that billing of dental insurance is a courtesy we provide to our patients free of charge. We are not legally obligated to provide this service. We ask that you pay the deductible and co-payment, which is the estimated amount not covered by your insurance company, at the time we provide service to you. We must emphasize that this is only an estimate and all charges you incur are your responsibility regardless of your insurance coverage. Insurance companies have a wide variety of rules, plan limitations and exclusions that our office tries to be familiar with, but may not be fully aware of.

Dental insurance is a benefit for the patient provided by their employer and the contract lies between the patient, employer and the insurance company. We will cooperate fully with the regulations and requests of your insurance company that may assist in the claim being paid. Once insurance has paid their share, a statement will be sent to you for any remaining balance and will be due upon receipt.

Cancellation/No-Show Policy:

We realize your time is valuable and make every effort to keep you from waiting. As a result, your appointment time in this office is reserved exclusively for you. We reserve the right to charge patients, who do not reschedule with adequate notice, or who fail to keep their scheduled appointments. In order to be respectful of the needs of all West Main Dental patients, if it is necessary to cancel your reserved appointment we require that you contact our office by noon one (1) working day in advance. Appointments are in high demand and your early cancellation will give another person the possibility to
access timely dental care.

A ‘no-show’ appointment occurs when a patient misses an appointment without canceling by noon one (1) working day in advance. No-shows inconvenience patients who need access to dental care in a timely manner. Last minute/late cancellations are considered ‘no- show’ appointments.

Failure to be present at the time of a reserved appointment will be recorded in your patient chart as a ‘no show’. The first ‘no show’ will result in a $25- fee being applied to your account, as well as a letter being sent to your home alerting you that an appointment was missed without canceling. If there is a second ‘no show’ a $50-fee will be billed to your account and a second letter will be sent. A third ‘no show’ will result in suspension of services and dismissal from our dental practice.

Exceptions to this policy must be approved by the Doctor.
 

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